Terms of service

Terms of service

1. Introduction

Note that some Star-Post services can be governed by special terms and conditions. Any such special terms and conditions supplement these Terms of Service and, in case of conflict, they shall prevail over these Terms of Service.

YOU ACKNOWLEDGE AND AGREE THAT, BY GETTING ACCESS TO YOUR PERSONAL ACCOUNT OR USING ANY Star-Post SERVICES, YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, REGARDLESS OF WHETHER YOU ARE REGISTERED IN YOUR PERSONAL ACCOUNT. IF YOU DO NOT ACCEPT THESE TERMS OF SERVICE, YOU SHALL NOT HAVE THE RIGHT TO USE Star-Post SERVICES.

STAR-POST reserves the right, at its discretion, to change, suspend, or terminate the services or to amend these Terms of Service at any time and without prior notice. If we amend these Terms of Service, we will post the amendments on the website or send you a notice of changes. By continuing to get access or use the services after we posted the amendments on the website or sent you a notice of changes, you indicate that you agree with the Terms of Service as amended. If the amended Terms of Service are unacceptable to you, your only way out is to stop using all services.

2. Age and Law

TO USE THE SERVICES, YOU SHOULD BE AT LEAST 18 YEARS OLD. PERSONS UNDER THE AGE OF 18 YEARS ARE FORBIDDEN TO USE THE SERVICES. YOU REPRESENT THAT THE REGISTRATION DATA (AS DEFINED BELOW) THAT YOU HAVE PROVIDED ABOUT YOURSELF ON REQUEST IN ANY ACCOUNT REGISTRATION FORM, ARE TRUE AND COMPLETE.

3. Agency

You declare that you use the services as intended. If you register or use the services on behalf of a company or another organization, you declare that you have the authority to bind your employer by your actions.

4. Personal Account Registration

The services may ask you to create a personal account to participate in or to get additional benefits (“Personal Account”). You agree to provide, maintain, and update true, accurate, relevant, and complete information about yourself in accordance with our registration procedures. You agree and understand that you are responsible for maintaining the confidentiality of your password which, together with your username and/or email address, allows you to access the service. You are responsible for updating or changing such email address. You agree not to claim to be another natural or legal person and not distort your identity or affiliation to any natural or legal person, including the use of another person’s username, password, or other account information or another person’s name, image, voice, image, or photograph. You also agree to notify us immediately via info@star-post.ru of any unauthorized use of your username, password, other account information or any other security breach that you become aware of, as related to services.

We may, at our sole discretion, suspend or terminate your personal account and your ability to use the services or part thereof for failure to comply with these Terms of Service or any special terms and conditions related to a particular service.

5. Terms of Payment

Some aspects of the services are provided or may be provided for a fee. In case you decide to use the paid aspects of services, you agree to the pricing, payment, and billing policies that are applicable to such fees and charges as indicated in the services. All fees are non-refundable and non-transferable. All fees and applicable taxes, if any, shall be paid in rubles.

6. Star-Post Service

After registering for using the Star-Post service, you can delivery items via a postomat or third parties who are not affiliated to Star-Post. In such cases, Star-Post only acts as a link between you and such companies. Star Post is not responsible and does not retain the title to any parcels you ordered for delivery to postomats. Purchase, payment, warranty, delivery, service, and all other issues relating to goods, services, or information ordered or received from such companies shall be governed by their client agreement and policies and exclusively between you and such companies. Star-Post makes no representations or warranties of any kind, express or implied, regarding the goods, services, or information received from such third parties.

After you are notified that the parcel has been delivered, you shall pick up it from the postomat. If your parcel is not picked up in due time, Star-Post reserves the right to return it to the sender. Star-Post is in no case responsible for the delivery and handling of goods as related to returning the parcel to its sender in accordance with this Policy.

Star-Post is not responsible for any lost or stolen parcels, unless this is directly due to the postomat failure. If the lock or code does not work properly, please inform us via info@star-post.ru. We will use our best efforts to keep the postomats operability and to eliminate any malfunctions within twenty-four (24) business hours after receiving information about such a malfunction.

7. Video Recording

Star-Post can record video, take pictures of users, and parcel labels when placing and picking up parcels. You agree with the Star-Post’s right to take your video or photo in exchange for the right to use the postomat. You grant the Company the right to use such photos, videos, or voice records to provide and improve the quality of services and authorize the use of your name and identity solely in connection with the fulfillment of Star-Post’s service obligations.

8. Feedback

We welcome and recommend for you to provide feedback, comments, and suggestions for improving our services. You can send feedback to us by e-mail info@star-post.ru or in any other way provided in the services. You accept and agree that all comments will be the exclusive property of Star-Post, and you hereby agree to irrevocably transfer to Star-Post all your rights, titles, and interests to all comments, including, without limitation, all world patent rights, copyrights, trade secret rights and other proprietary or intellectual property rights.

9. Rules of Conduct

Your use of the service is directly subject to the following rules:

You cannot use any robot, data collection or extraction tools, software, algorithms, or methods for accessing, purchasing, copying, or monitoring the website or any part of the service without the written consent of Star-Post.

You may not post or transfer files containing viruses or any other polluting or destructive functions which otherwise interfere with the proper operation of the service.

You cannot attempt to decrypt or reverse engineer any software that is in any way an integral part of the service.

You may not post or transmit any messages that are libelous or defamatory or which disclose personal issues regarding any person. You may not post or transmit any messages, data, images, or software that are obscene, pornographic, harassing, threatening, abusive, hateful, racially or ethnically abusive; which encourages a conduct that would be considered a criminal offense, entails civil liability or violates any law; or which are otherwise inappropriate.

You may not post or transmit any messages, data, images, or software that violate the property rights of others, including unauthorized copyright texts, images, or software, trade secret or other confidential information, as well as trademarks or service marks used in violation of law.

Star-Post shall have the right to investigate and prosecute violations of any of the above rules, including violations of intellectual property rights and security issues of the services, in full scope as provided by law. Star-Post may involve and cooperate with law enforcement agencies in prosecuting users who violate this Agreement. You agree that Star-Post is not required to control your access to or use of the service, to view or to edit any user content, but it has the right to do so in order to operate the service, to ensure your compliance with this Agreement, or to comply with applicable law or an order or request of a court, an administrative institution or another public authority. Star-Post reserves the right to remove or to disable access to any content at any time and without prior notice, including any user content that, at its sole discretion, is considered as violating this Agreement or being otherwise harmful to the service.

10. Links to Third Party Websites, Products, and Services

The services may contain links to third party websites, applications, products, and services that are offered and/or supported by other persons (collectively referred to as “third-party services”). Any such links are provided solely for your convenience, and not for advertising third-party services by Star-Post. Star-Post is not responsible for such third-party services and makes no representations or warranties regarding such-third party services or the privacy practices of such third parties. If you decide to access such third-party services, you do so at your own risk.

11. Copyright Policy; Copyright Law in the Digital Age

Star-Post respects the third-party intellectual property rights. Star-Post’s policy is to, at its discretion and if necessary, terminate user accounts that may infringe or repeatedly infringe the copyrights of third parties.

12. Warranty; Disclaimer of Liability; Limitation of Liability

STAR-POST SERVICES ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, Star-Post DISCLAIMS ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, GOOD USE OR NON-INFRINGEMENT OF RIGHTS, AND ANY WARRANTY ARISING IN THE COURSE OF TRANSACTION OR USE OF TRADE. Star-Post DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR WILL BE AVAILABLE ON AN UNINTERRUPTED, SAFE, OR ERROR-FREE BASIS. Star-Post DOES NOT PROVIDE ANY WARRANTY REGARDING THE QUALITY OF ANY PRODUCTS OR SERVICES PURCHASED OR RECEIVED WITH THE USE OF THE SERVICES, OR THE ACCURACY, TIMELINESS, VALIDITY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT RECEIVED WITH THE USE OF SERVICES.

Contact Star-Post

In case of any complaint or request for additional information, you can contact us in writing by e-mail info@star-post.ru

Feedback

Leave your contact details and our consultant will answer all your questions.

Consultation
T
S
O
P
R
A
T
S